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Equality North East

Events on May 21, 2018


Inclusive Leadership 5 day programme – County Durham and Darlington Fire and Rescue Service

Please note: This is a closed course for County Durham and Darlington Fire and Rescue Service. If you/your company would be interested in this course please use the contact details below. This is a modular programme which can be completed consecutively or spread out across a longer period. The initial two-day programme covers: - • Role of the Line Manager • Listening and Questioning Skills • Values and behaviours, aligning personal beliefs to the business • Processes of Stereotyping and how this manifests in the workplace • Impact of discrimination on individuals and the organisation • Equality Act 2010 • Change and the impact on individuals, teams and the wider business • Challenging inappropriate behaviours • Assertiveness skills • Having difficult conversations Additional modules that can be added to build a comprehensive and individualised development programme include: - • Principles of leadership and management (1 day) • Management behaviours and leadership styles (1 day) • Conflict and change management (1day) • Stakeholder engagement and relationship management (1 day) • Inspirational and ethical leadership (1 day) • Providing exceptional customer service (1 day) • Principles of business & how individual teams contribute to success (1 day) • Problem solving and handling conflict (1 day) • Effective meetings and recognising and handling conflict (1 day) • Planning and preparing for business presentations (1 day) • Events Management (1 day) • Financial and operations project management (1day) • Personal and professional development (1 day) • Project Management – Prince2 Foundation (1 day) • Mentoring Staff within The Workplace (1 day) • Coaching Techniques (1 day) • Inclusive Recruitment for Managers (1 day) • Business Continuity Planning (1 day) This modular approach allows a development programme designed around an individual’s job role or specific development needs, rather than a generic leadership and management programme. It provides a solid foundation for those who wish to progress on to accredited Leadership and Management programmes at level 3 and above.

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