PDF icon Statement of Service | Site Map | Accessibility | Feedback

Change Text Size small · medium · largeChange Colours black_white yellow_black orange_black black_yellow

Equality North East

Equality Standard : Case Studies

Central Employment Agency

Central Employment Agency actively recruit across the Industrial, Professional Office, Customer Service & Sales, Legal, Training & Assessors, Logistics, Construction & Technical sectors on a business to consumer and business to business level. With in-depth knowledge of all of the sectors, their consultants are well equipped to advise clients and candidates.

Central Employment Agency (CEA) embraces diversity and seeks to promote the benefits of diversity in all of their business activities. With this in mind their internal policies and processes already ensured they did not discriminate but they ‘wanted to make it official.’ Furthermore, their dealings with a number of public sector clients made them realise it was important to achieve some kind of formal accreditation, this was not without its challenges.

The main challenges CEA faced when working towards the Standard, were the formalisation of processes and procedures and understanding how to present the data. Furthermore, they found the drawing up of the action plan a little demanding but with support from their Equality North East advisor it was achievable. It was a very ‘painless process with great feedback’ about their gaps and existing strengths. Which were revealed by their self-assessment and although it showed them they were just about ready for assessment, it identified that if they changed some aspects of their working practices it would result in a more accurate internal tracking system.

Expected business benefits of achieving the Standard are that it will endorse their equality and diversity commitments and increase their tender prospects. Furthermore, it has raised awareness with employees and will continue through updating of legislation and practices surrounding equality and diversity through training and development.

CEA would wholeheartedly recommend The Equality Standard to others, the entire process is worthwhile, not only have they achieved the standard but they have been able to implement some changes which has enabled them to move forward as a business.

‘Being recognised as an organisation who takes equality and diversity seriously makes us very proud and any organisation would benefit from working through the process.’ Paul Cole, Office Manager, ‘

Related Links

September 5, 2013

« back