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Equality North East

Equality Act: It’s recruitment, but not as we know it…?

Fergal Dowling, Partner in the Employment team at law firm Irwin Mitchell warns recruiting is tough enough as it is but now there are more things to look out for than ever before.

The advice from all sides, from leading legal firms to Acas is to double check the way you are recruiting, to ensure you are not opening yourself up to litigation in light of this new legislation.

Apart from the obvious legal costs and possibility of compensation payouts, there is brand damage and customer perception to be aware of too. Fergal explained: “There was a high profile case recently where an electric wheelchair user took legal action against a high street bank to force them to install a ramp at a cost of £200,000 as it was ruled that they did not do enough to provide disabled customers with access to their building.”

However that wasn’t the end of the story. Fergal added: “They also had to contend with the negative publicity as they tried to force customers to use a more accessible branch much further away.”

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October 15, 2010

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