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Equality North East

Events on February 19, 2018

19
FEB
2018

Call Operator - North East Ambulance Service

To find out more visit: http://www.gateshead.ac.uk/neas/ Why complete the training? The interview process for these roles is a two-stage process including a face to face interview and situational and behavioural assessments. By completing this short training course, you’ll be better prepared and increase your chances of being successful. -Guaranteed interview at the end of the course -Help completing your application and NHS Jobs profile -Training designed by NEAS to help you develop the skills they need -Coaching on how to handle the interview assessments -Better understand the role to be able to answer interview questions -Come away with nationally recognised qualifications Duration:20 days Days: Monday to Friday 9.30am to 4pm Entry requirements: 3 GCSE grades A-C or equivalent, including maths and English or relevant experience and over 18 years’ old Venue: Gateshead College, Future Technology Centre, Barmston Court, Nissan Way, Sunderland, SR5 3QY. *Acceptance onto the course is subject to meeting the entry requirements.


19
FEB
2018

Bus Driver Routeway - Go North East

You must be unemployed to take part on this course. This course is a unique opportunity for those who would like to train for a career in bus driving. If you are unemployed and claiming benefits you are eligible to apply for the course. Job Centre Plus, Gateshead College and Go North East have teamed up to provide a pre-recruitment training package to become a bus driver with the region’s leading public transport company. You will gain nationally recognised qualifications and will have a guaranteed interview with Go North East. The course will provide an excellent platform to prepare you for the recruitment process and how to become a PCV driver. A total of 20 days full time, Monday to Friday 9.30am until 4pm (8am start during 4 days driving activity.) Plus an opportunity to visit a Go North East depot. There are various awareness session dates throughout the year which are approximately monthly and if successful you will be invited on to The ‘Bus Driver Routeway’ course What you'll learn / gain skills in •Introduction to Customer Service •Job search skills •Interview skills •Health and safety •Equality and diversity •Problem solving in a public service environment •What’s it like to be a bus driver? •Practical activity - driving a vehicle Entry Requirements This course is for unemployed people claiming benefits. No formal entry requirements. However, all students will complete a short initial assessment and are required to gain entry level 3 for literacy and numeracy. Students must also provide eligibility evidence to meet European Social Funding regulations, including: •Employment status •DOB •Residency •National Insurance number


19
FEB
2018

Inclusive Leadership 5 day programme – County Durham and Darlington Fire and Rescue Service

Please note: This is a closed course for County Durham and Darlington Fire and Rescue Service. If you/your company would be interested in this course please use the contact details below. This is a modular programme which can be completed consecutively or spread out across a longer period. The initial two-day programme covers: - • Role of the Line Manager • Listening and Questioning Skills • Values and behaviours, aligning personal beliefs to the business • Processes of Stereotyping and how this manifests in the workplace • Impact of discrimination on individuals and the organisation • Equality Act 2010 • Change and the impact on individuals, teams and the wider business • Challenging inappropriate behaviours • Assertiveness skills • Having difficult conversations Additional modules that can be added to build a comprehensive and individualised development programme include: - • Principles of leadership and management (1 day) • Management behaviours and leadership styles (1 day) • Conflict and change management (1day) • Stakeholder engagement and relationship management (1 day) • Inspirational and ethical leadership (1 day) • Providing exceptional customer service (1 day) • Principles of business & how individual teams contribute to success (1 day) • Problem solving and handling conflict (1 day) • Effective meetings and recognising and handling conflict (1 day) • Planning and preparing for business presentations (1 day) • Events Management (1 day) • Financial and operations project management (1day) • Personal and professional development (1 day) • Project Management – Prince2 Foundation (1 day) • Mentoring Staff within The Workplace (1 day) • Coaching Techniques (1 day) • Inclusive Recruitment for Managers (1 day) • Business Continuity Planning (1 day) This modular approach allows a development programme designed around an individual’s job role or specific development needs, rather than a generic leadership and management programme. It provides a solid foundation for those who wish to progress on to accredited Leadership and Management programmes at level 3 and above. This is a modular programme which can be completed consecutively or spread out across a longer period. The initial two-day programme covers: - • Role of the Line Manager • Listening and Questioning Skills • Values and behaviours, aligning personal beliefs to the business • Processes of Stereotyping and how this manifests in the workplace • Impact of discrimination on individuals and the organisation • Equality Act 2010 • Change and the impact on individuals, teams and the wider business • Challenging inappropriate behaviours • Assertiveness skills • Having difficult conversations Additional modules that can be added to build a comprehensive and individualised development programme include: - • Principles of leadership and management (1 day) • Management behaviours and leadership styles (1 day) • Conflict and change management (1day) • Stakeholder engagement and relationship management (1 day) • Inspirational and ethical leadership (1 day) • Providing exceptional customer service (1 day) • Principles of business & how individual teams contribute to success (1 day) • Problem solving and handling conflict (1 day) • Effective meetings and recognising and handling conflict (1 day) • Planning and preparing for business presentations (1 day) • Events Management (1 day) • Financial and operations project management (1day) • Personal and professional development (1 day) • Project Management – Prince2 Foundation (1 day) • Mentoring Staff within The Workplace (1 day) • Coaching Techniques (1 day) • Inclusive Recruitment for Managers (1 day) • Business Continuity Planning (1 day) This modular approach allows a development programme designed around an individual’s job role or specific development needs, rather than a generic leadership and management programme. It provides a solid foundation for those who wish to progress on to accredited Leadership and Management programmes at level 3 and above.


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